Adult and Pediatric Urgent Care

Adult Urgent Care

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Pediatric Urgent Care

Frequently Asked Questions

Do you accept walk ins, or is it appointment only

Urgent care visits are by appointment. Call to schedule the same day. If you are having a life threatening emergency, call 911 or go to the nearest emergency room.

How do I schedule an urgent care visit?

Call the office to schedule an urgent care appointment. Our staff will help place you in the next available urgent care slot based on symptoms and location.

Can I request an urgent care appointment online?

No, urgent symptoms are best scheduled by phone so we can place you appropriately and confirm timing.

Are you open weekends?

Weekend urgent care appointments are available.Call to confirm availability and the location offering urgent care that day.

What are your urgent care hours?

Urgent care hours vary by day and location. The quickest way to confirm openings is to call, especially for same day needs.

Which locations offer urgent care?

Urgent care is available at all locations. Call and we will direct you to the best site for your symptoms and timing.

Do you see both adult and pediatric patients?

Yes. We offer urgent care appointments for both adult and pediatric patients.

Does Acton Medical accept new patients for urgent care?

No. Urgent Care is only available for current Acton Medical patients.

What types of problems are appropriate for urgent care?

Urgent care is appropriate for non life threatening problems that need same day attention, such as fever, sore throat, ear pain, mild asthma symptoms, urinary symptoms, minor injuries, and rashes. If symptoms are severe or rapidly worsening, go to the emergency room or dial 911.

Do you offer rapid testing for flu, strep, or COVID?

Testing availability can vary by location and clinical need. Your clinician will order the appropriate tests during your visit when indicated.

You may receive a copayment notice from your insurance company.

Because our urgent care is staffed by a physician who is board-certified in emergency medicine, some insurance plans process these visits at a higher specialty level. This can result in a copayment depending on your specific plan.

If you have questions about how your visit will be billed, please contact your insurance company for details about your coverage.

On-Call Services

Our practice offers 24/7 urgent care through our on-call service. For urgent needs during nights, weekends, or holidays, please call our main line at (978) 635-8700 and leave your details and message with our answering service. A nurse from our Telephone Triage Service will assess your situation and consult with our on-call physician as needed.

All after-hours call details are shared with your PCP for continued care oversight.