Job Description and Requirements

Administrative Assistant

Acton Medical Associates seeks a multi-talented individual to provide administrative support to our healthcare providers. The Administrative Assistant relieves providers of administrative and business details by performing the following duties:

 

  • Acts as an intermediary between provider and patient by processing forms, transferring medical records, copying, faxing and sending correspondence and generating normal lab letters as directed by the providers for continuity of care.
  • Transcribes outgoing correspondence and routes incoming correspondence appropriately; emails medical correspondence to patient via the patient portal.
  • Greets patients, on the phone and in person, and ascertains their needs. Assists patients with requests for medical information.
  • Develops an extensive knowledge of Allscripts EMR, Microsoft Word, Follow My Health and other software programs used by AMA.
  • Maintains Protected Health Information (PHI) confidentiality following HIPAA privacy and security rules.
  • Provides excellent service to both patients and providers.

 

EDUCATION AND/OR EXPERIENCE

  • Associates Degree (AA) or equivalent from a two year college or technical school; or 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience.
  • Previous experience in a medical office or hospital setting preferred.
  • Excellent customer service skills required.
  • Ability to multi-task, prioritize workload and perform under pressure.
  • Electronic medical record and practice management software experience a plus.
  • Must be able to type accurately at a minimum rate of 50 wpm.

HOURS:  Monday, Tuesday, Thursday, Friday, 8:30 a.m. to 5 p.m. (32 hours/week). This position is classified as full-time.

Radiologic Technologists

Acton Medical seeks x-ray techs for weekday and Saturday shifts.  Flexible hours available.

Qualifications and Skills

  • Graduate of an education program accredited by the Joint Review Committee on Education in Radiologic Technology (JCERT).
  • Minimum one-year experience in medical setting and/or training; or equivalent combination of education and experience.
  • Current certification by the American Registry of Radiologic Technologists (ARRT).
  • Current certification by the Massachusetts Department of Public Health – Radiation Control Program.

QA Nurse

The QA Nurse is charged with the task of ensuring all patients receive an exemplary and consistent level of care. This is accomplished by monitoring patient care and analyzing the processes based on the current standard of care as established by the National Quality Control Association and adopted by our providers.

 

Qualifications for this position include:

  • Graduate of an accredited school of nursing.
  • Licensed as a Registered Nurse.
  • One to two years of clinical experience, preferably in a group practice
  • Participates in relevant CEU programs and maintains requirements for
  • Must exhibit strong attention to detail and excellent communication skills.
  • To perform this job successfully, an individual should have knowledge of EMR systems, spreadsheet software and word processing software.

Assistant Nurse Manager

The Assistant Nurse Manager is responsible for the control of the quality of nursing care for all internal medicine patients. He/she directs the preparation of nursing care, including the assessment of patient needs, the setting of priorities and the assessment of adequate staffing. The assistant nurse manager is a teacher and a role model for those who directly provide the nursing care. The assistant nurse manager must remain proficient in both the clinical aspects of telephone triage and nursing procedures as well as maintaining an efficiently running floor to insure optimal patient flow.

Qualifications

  • Bachelor’s degree (B.A.) from a four-year college or university or Associates in Nursing (ADN).
  • Two to five years of clinical and phone triage experience.
  • Demonstrated managerial abilities.
  • Current RN/LPN licensure in Massachusetts.
  • Current BCLS.

    Medical Assistants

    We are looking for a certified medical assistants for our Internal Medicine and Pediatric departments. The Medical Assistant will provide clinical support to physicians and other clinical staff, assist in examination and treatment of patients under the direction of a physician and ensure that the clinical environment is clean, stocked, and ready for patient care.

    Qualifications

    • Graduate of Medical Assistant Program; Medical Assistant Certification required.
    • Minimum 1 year medical office experience.
    • Able to accurately take vital signs and perform phlebotomy.
    • Certification in basic life support.
    • Excellent customer service skills required.
    • Ability to multi-task, prioritize workload and perform under pressure.
    • Electronic medical record and practice management software experience a plus.

    Patient Services Representative

    We have full-time openings in both internal medicine and pediatrics for Patient Services Representatives. The Patient Services Representative takes care of the beginning and end of the appointment process for the patient. This position is vital to giving the patient the customer service and treatment they deserve as soon as they walk into our facility.

    Responsibilities and Duties

    In this role, the Patient Services Representative greets the patient, verifies insurance, confirms patient demographics, accepts co-payments and makes follow-up appointments if necessary. These are just some of the important responsibilities the Patient Services Representative has to ensure our patients enjoy the best healthcare experience possible. This position requires excellent communication, computer and phone skills and the ability to multi-task.

    Qualifications and Skills

    • High school education or general degree (GED).
    • Previous experience in a medical office or hospital setting and excellent customer service skills required.
    • Ability to multi-task, prioritize workload and perform under pressure a must.
    • Electronic medical record and practice management software experience a plus.

    Triage Nurses

    Phone triage nurses needed for both Internal Medicine and Pediatrics.

    REQUIREMENTS:

    • Current Massachusetts licensing and CPR certification required.
    • Experience with phone triage in a group practice preferred.
    • Electronic medical record and practice management software knowledge a plus.
    • Weekend and holiday rotation required.

    Per Diem Staff

    Seeking per diem staff for clinical support positions – RNs, LPNs, MAs, Phlebotomists, X-Ray Techs.