New Phone System
We heard you…
To better service our patients, we have upgraded to a new phone system which will offer the convenience of:
- Direct Dial Lines
- Easy to use phone menus
- Voice messaging
- The option to always speak with a live attendant at any time during your call
When you reach the automated phone system’s main menu you will be given the following options:
- For new patient registration or to change insurance information
- For Adult Medicine
- For Pediatrics
- For all other departments, including Coumadin Clinic, Pre-Op/Diagnostic testing, Travel Nurse, Laboratory or Business office
The following are common options throughout the automated system:
1 To leave a voicemail (if available for that department)
7 To repeat the options you just heard
9 To return to the main menu
0 To transfer to a switchboard operator who will be happy to
transfer your call manually
Many departments will now have direct dialing capabilities. Currently these are:
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(978) 635-8700 |
Main Number |
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(978) 635-8800 |
Administration |
| |
(978) 635-8432 |
Adult Patient Services |
| |
(978) 635-8907 |
Allergy Clinic |
| |
(978) 635-8430 |
Billing |
| |
(978) 635-8908 |
Bone Density/X-Ray |
| |
(978) 635-8903 |
Coumadin Clinic |
| |
(978) 635-8910 |
Diabetic Education |
| |
(978) 772-1213 |
Harvard Office |
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(978) 635-8906 |
Laboratory |
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(978) 486-9255 |
Littleton Office |
| |
(978) 635-1934 |
Pedi Future Appointments |
| |
(978) 635-8905 |
Pre-Op/Diagnostic Testing |
| |
(978) 635-8832 |
Secretary – IM2 |
| |
(978) 635-8833 |
Secretary – IM3 |
| |
(978) 635-8831 |
Secretary - Pediatrics |
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(978) 635-8902 |
Social Worker |
| |
(978) 635-8904 |
Travel Nurse |
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